How Many Processes Should Be Set For The Receiving Transaction Manager (RTM)

In this Document

APPLIES TO:

GOAL

What Is Correct Number of Processes for Receiving Transaction Manager (RTM)?

SOLUTION

There is no specific value to suggest for #processes; rather, the value must be calculated.  It is suggested to set to a minimum of 10 for production or high fidelity environments and increase as needed per details in this note.  In all cases, #processes should be AT LEAST 3. 

The information below applies only if one or more of the following receiving transaction activities are processed:
1. Core Applications, Mobile/MSCA and WMS (Receipts, Receiving Transactions, Corrections, Returns, etc) when Profile RCV: Processing Mode=On-line
2.  Confirm Receipts
3.  Ship Confirm for Internal Orders
4.  Inter-Organization Transfers
5.  Internet Procurement (iP) Receiving

 Navigation to check # Processes:

• System Administrator (or comparable) Responsibility > Concurrent > Manager > Define
• Query for Manager='Receiving Transaction Manager' 
• Click Work Shifts button and review value in Processes field
• Change the value using guidelines referenced below
• Save

1.  Calculate the max number of concurrent Users for the following activities:
Core Applications receiving activities (Receipts, Receiving Transactions, Corrections, Returns, etc) when Profile RCV: Processing Mode=On-line +
iP Receipts +
Confirm Receipts +
Ship Confirms for Internal Orders +
Creation of InterOrg Transfers +
Receiving activities using Mobile/MSCA and WMS when Profile RCV: Processing Mode=On-line

Divide the Total from above by 3 or 4. This is will be (approximately) the suggested value for # Processes.

2.  If using Real Application Cluster (RAC) environment, review Note 1067213.1 (How to Setup Receiving Transaction Manager (RTM) When Using Real Application Cluster (RAC))

3.  R12: Set profile 'Concurrent:TM Transport Type' = QUEUE

Example:
There are 500 total Users who perform the transaction activities listed above, but the most Users work at the same time never exceeds 36. For this example, # Processes for Receiving Transaction Manager should be 12 or 9 (36 divided by 3 or 4).

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